Information regarding COVID-19 operating procedures at the park.
Thank you to all our guests for their patience and understanding in these unprecedented times.
April 28, 2021: Governor Cooper has released Executive Order 209 which shas increased the number or people allowed to gather indoors to 100 and outdoors to 200. The indoor pool will still be at 75% capacity and the outdoor pools will be at full capacity. Masks will still be required so please pack them with you for your next camping trip with us. You can find updated details for each department below. Feel free to call us with any questions or concerns.
The NC Governor issued Executive Order 147 on June 24, 2020. Face masks are to be worn in public, when social distancing is not possible. We are asking that all guests bring face masks with you when camping with us. You will be asked to wear them when keeping a 6ft. social distance is not possible. Some examples include the Registration Station, camp store, laundromats, The Creamery, events, etc.
Our crew is working hard to keep things safe and clean for all of our guests. We ask that you take advantage of the express check-in feature to help you check-in faster and possibly avoid having to come into the Registration Station. You will get an e-mail 24 hours before your arrival with the information. Be sure to download the Jellystone Park app in the app store and search for "daddyjoes."
As things continue to develop with the Coronavirus, we want to take a few moments to let you know what we are doing to keep our guests and team safe and healthy. We have heightened our cleaning and disinfecting procedures to keep you safe. This includes, but is not limited to, cleaning and wiping down our bathhouses, the Creamery, office, and camp store several times a day.
We are monitoring this situation daily, as a team, to remain up to date and make the best decisions for you, our customer.
Here is a breakdown of what is currently happening in each area of the campground:
Registration Station: Our office will be open daily from 9am-6pm. Due to the recent NC executive order we are asking that all customers 5 & older wear a face mask when entering the office. If you have questions about our cancelation policy please visit our Reservations page.
Recreation: Activities will be offered during themed week/weekends only, with social distancing guidelines for our guests. Be sure to check out the activity schedule for your tip by clicking here. The Jumping Pad is closed until further notice. We have removed the horseshoes and other shared sport items, for your health. Mini golf is open. We will be limiting the number or players allowed on the course at a time. We will not be providing pencils to take score. Please keep a minimum 6 ft distance from other families as you play.
Camp Store: Hours for the Camp Store can be found on the Jellystone Park™ app. Due to the recent NC executive order we are asking that all customers 5 & older wear a face mask when shopping in the Camp Store.
Pic-A-Nic Basket: The Pic-A-Nic Basket will open on March 26th as take-out only.
The Creamery: The Creamery is open! You can find their hours of operation on the Jellystone Park app or their Facebook page. Due to the recent NC executive order we are asking that all customers 5 & older wear a face mask when entering the building.
Pools: The Ol' Swimming Pool and the AquaPlay are not at full capacity. You will no longer need tickets for the pools. The Indoor Pool is at 75% capacity. We will be keeping count at the gate but tickets will not be necessary.
Bathhouses & Laundromats: Bathhouses & Laundromats are open. Due to the recent NC executive order we are asking that all people 5 & older wear a face mask when in the laundromats.
Golf Carts: All golf carts will be cleaned and sanitized before being rented to our guests.
If you have any other concerns, we want you to feel welcome to call us. Your health and safety are of upmost importance to us and we promise we will continue to make decisions with you in mind.